|  | At The Obsession Box Company we provide Quality gifts for Quality people-at reasonable prices-for any occasion. We offer gift wrapping for only $2.50 per gift for holiday's, birthday's, anniversary's or just because.
Contact information:
The Obsession Box Company/
California Gift Store
14527 Big Basin Way
Saratoga, CA 95070
Phone 408-867-0110
Toll Free 866-796-4702
obsessionboxco@aol.com
We accept VISA, Mastercard, American Express and Discover.
SHIPPING: We do not add "handling" charges to shipping prices. We use UPS & USPS for a majority of our shipping. If you would like your box shipped for a specific occasion, or on a specific day, please let us know in the comments section at the bottom of the order form, and we will do everything we can to accommodate your request. Most gifts are shipped within 24 hours of receipt of the order.
Damaged on Arrival:
Refunds or replacements will be given if your order comes damaged. Claims must be made within 10 days of receipt of package. All packaging should be kept in case the shipping company needs to inspect the package.
Late Delivery:
If your order arrives late due to a shipping company (UPS, FedEx, USPS, etc.) delay, you will be credited for shipping charges. This does NOT apply to delays due to weather or delivery attempts that are unsuccessful.
Holiday Delivery:
During peak times, deliveries may take one additional day to arrive. This affects the week prior to the following Holidays: Christmas, Valentine's Day, Mother's Day and Father's Day - please keep this in mind when placing your order.
Wrong Addresses:
Orders sent to a wrong or incomplete address are not guaranteed. Additional fees apply to fix and forward the package to the correct address.
Substitution Policy:
Occasionally substitutions may be necessary to ensure timely delivery of your gift. We make every effort to substitute with an item that is similar to your requested gift choice. Substitutions are made with items of equal or greater value.
We guarantee efficiency and satisfaction with our Obsession Gift Boxes, or your money back!
Here are a few comments our clients say about us:
"Thank you...this was a wonderful and creative gift!"
"This company is great. This is why I have continued to order from them for years. Great customer service and products. Everyone to whom I send the baskets absolutely loves them."
Rating: Excellent
"I was very very very please with how wonderful the gift was sent to my soon to be husband when I seen how nice the box was wrap, I didnt want my boyfriend to even open the box. I will be ordering from you all on a regular basis. Thank you all, Brenda"
Rating: Excellent
"Perfect Transaction and what a beautiful product. More than I expected. These will be signature gifts for weddings, anniversaries, etc. from me. Thats how taken I am with the tea sets as well as the service."
Rating: Excellent
Comments: The Obsession Box Co has done a superb job of making a special day even more grander. They definately put new meaning to "priceless"... Thank you.
Rating: Excellent
Comments: She absolutely LOVED IT! Thank you SO MUCH!
Let us know what we can do to make your gift box perfect! Customerservice@theobsessionboxco.com
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